Passport services to resume Thursday

(ABC 6 News) – Following a brief suspension due to staff-related illness, Olmsted County passport services will reopen to residents on Thursday, May 5, 2022.

We want to thank residents for their patience and understanding as our employees recovered.

Beginning Thursday, residents can once again use the online passport check-in system to create an appointment.

Passport services in Olmsted County are temporarily suspended due to staffing shortages.

The Property Records and Licensing (PRL) team that provides these services is experiencing a staffing shortage due to illness. Individuals wishing to obtain a passport are urged to check the Olmsted County website next week to see if passport services will be available.

To receive passport assistance, residents use the Olmsted County online check-in system to obtain an appointment time. That system will be down until passport services reopen.

The PRL area is the main hub of front-line customer services such as:

  • Property tax collection
  • Recorded document intake
  • Passports
  • Information desk

Currently, Olmsted County passport services is the only area experiencing a temporary suspension in services.