RPU: Scammers threatening utility disconnection

(ABC 6 News) – Rochester Public Utilities has received reports of scammers calling residents, pretending to be from RPU and requesting immediate mobile payment of alleged late utility bills.

According to RPU, the scammers threaten to disconnect residences’ utilities if not paid.

RPU warned customers to hang up immediately if they receive a call to that effect.

Customers can call the office at RPU 507-280-1500 to determine whether there is any real problem with an account.

RPU communications coordinator Tony Benson said customers should never attempt to pay a bill over the phone, or by mobile apps like Venmo, Zelle, or Cashapp.