Olmsted County adds kiosks to increase access to county services

Brian Wise

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(ABC 6 News) – Olmsted County adds kiosks to increase access to county services.

To help eliminate barriers such as transportation and increase access to Olmsted County services, the county is placing 11 kiosks in various locations across the community. Through the kiosks, residents can get help accessing services provided by Olmsted County’s Health, Housing, and Human Services (HHH) teams, as well as information on Legal Assistance of Olmsted County, RentHelpMN, and State of Minnesota benefits.

“At Olmsted County, we believe in providing high-quality service with care to the community. We also strive to deliver innovative solutions to help improve our residents’ quality of life,” stated Olmsted County Administrator Heidi Welsch. “The Olmsted County Kiosks are designed to be another touchpoint for residents to access help from the county.”

Kiosk locations

Before visiting a kiosk, you are encouraged to contact each location for specific details on hours of service, etc. Each location will determine the hours of operation for each kiosk.

Olmsted County Kiosks are now available at the following locations:

  • Channel One: 131 35th St. SE, Rochester, MN
  • Family Service Rochester: 4600 18th Ave. NW, Rochester, MN
  • Intercultural Mutual Assistance Association (IMAA): 2500 Valleyhigh Dr. NW, Rochester, MN
  • Olmsted County government buildings
    • 2100 building: 2100 Campus Dr. SE, Rochester, MN
    • 2117 building: 2117 Campus Dr. SE, Rochester, MN (2 kiosks)
  • Rochester Public Library: 101 2nd St. SE, Rochester, MN
  • The Salvation Army (social services building): 115 1st Ave. NE, Rochester, MN
  • Zumbro Valley Health Center: 343 Woodlake Dr., Rochester, MN

Kiosks will also be available at the following sites beginning August 10:

  • Stewartville Public Library: 110 2nd St. SE, Stewartville, MN
  • RCTC Heintz Center: 1926 Collegeview Rd. E., Rochester, MN 55904

“We are grateful to our partners for hosting these kiosks at their locations. Through this collaborative effort, we will be able to minimize barriers and enable even more residents to access Olmsted County services in locations that are convenient and comfortable to them,” said HHH Division Administrator Sarah Oachs.

Olmsted County HHH information will be accessible through the kiosks, specifically services for individuals and families.

Each kiosk comes with the following features:

  • 19-inch touch screen monitor.
  • Full metal keyboard with a touchpad.
  • Amplified stereo speakers.
  • Handset to bypass speakers and listen privately.
  • Privacy screen.

Olmsted County plans to roll out additional services through its kiosks in future phases of the initiative.