May 16, 2018 03:42 PM
(ABC 6 NEWS) – Following the armed robbery that happened at an AT&T store in Rochester, authorities are looking at surveillance footage to possible help them track down the suspects.
ABC 6 News spoke exclusively with the only customer inside the store. Christiane Lund says she and store employees were held at gunpoint and tied up.
"I heard a noise, scraping of a chair and turned around and saw a man wielding a gun shaking it and pointing with the gun telling us to get to the back room," said Lund.
Investigators are trying to determine the identities of the four men who stole thousands of dollars worth of cell phones from the store. They're in the process of taking victim statements and going through security footage from the outside of the building.
“Those registrations have helped us with a number of cases,” added Captain John Sherwin.
Back in February the Rochester Police Department rolled out a new program called Securonet. The program is a partnership between police and businesses or homeowners where they can register their security cameras.
"Either by pointing us in the right direction or providing us with a vehicle description, its information that would normally be out there but we wouldn't even know about," said Sherwin.
Sherwin says the strip mall where AT&T is located was not registered through Securonet. He says in the last seven months more than 200 cameras have been registered.
"It could've potentially sped up the process, obviously anytime there's a major crime we are going to have people out on the street doing their own footwork or legwork,” says Sherwin.
Securonet does not give police access to your cameras. Police still have to request approval to use video from registered cameras.
"We work for the people, most people want their police agency they want their government to be efficient and this is an avenue to make that happen," added Sherwin.
As investigators look at security footage, Lund says she’s glad no one was hurt.
"I feel sorry for the men that did this,” said Lund. "That they feel they had to resort to robbery."
Officials say registering is easy and only takes a few minutes with just a couple specific details needed about your surveillance system, and you can do so by clicking here.
Updated: May 16, 2018 03:42 PM
Created: August 24, 2016 06:30 PM
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