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Employees displaced after surprise AT&T store closing in Austin

Brett Bachtle
Created: January 16, 2020 08:02 PM

(ABC 6 NEWS)--At the start of the week, Kacie Huggan was working as a retail sales consultant. Now she's on the hunt for a new job after she says she was let go without any warning.

"I'm still shell shocked. I still have no idea,” said Huggan.

Huggan's workday started like any other. It wasn't until she returned from her lunch break that she learned she would be out of a job the next day.

"Tuesday I come back from lunch at 3 p.m. and told that the store is closing at end of business,” Huggan said.

The retailer wasted no time. Huggan says signage came down around 4 o'clock Tuesday afternoon. Now, just above the padlocked door, a new sign hangs in the window reading, ‘This location is permanently closed.’

"I'm a single parent so it's a really big impact. Not having a job, no severance package, nothing,” said Huggan.

According to Huggan, her manager said the sudden closing is a result of condensing.

"I was like, ‘OK, what does that mean for me?’ He was like, ‘Well, we have a position open in Andover which is two and a half hours away,’” Huggan said.

Huggan also says she knew of open interviews expected to take place on Friday, which leads her to believe the announcement may have come as a surprise to her superiors as well.

"Why would you do that to people? You've basically just upended two people's lives,” said Huggan.

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We reached out to the store manager for comment but have not heard back. We also reached out to AT&T's authorized retailer who owns and operates the Austin store for additional information. We have not heard back from them at this time.


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