6 On Your Side: Consumer Confidence, Put an End to Spam Texts | KAALTV.com

6 On Your Side: Consumer Confidence, Put an End to Spam Texts

Jessica Klinger
Updated: July 15, 2022 08:19 AM
Created: July 14, 2022 08:45 AM

(ABC 6 NEWS) - Do you feel like you're getting more and more random texts from companies instead of calls or emails? You're not alone. Text marketing is on the rise and annoyed consumers are sick of it. 

Ruth Lalangui gave her phone number to Dressbarn when she placed an online order, but she didn't realize what else she'd be getting: spam texts.

Sometimes people opt-in to these types of texts without even knowing it. What's worse for consumers like Lalangui is that the texts don't often include a clear way to opt-out. 

If you're getting spammed with text messages, Consumer Reports says there are some things you can do. 

"If the message does offer a way to opt out- do that. You can also forward unwanted texts to 7726. It's free and it helps your carrier take action," Octavio Blanco, Consumer Reports said. 

Your phone or carrier should also give you the option to block the number to stop them from sending you more messages. You can also file a complaint with the FCC or FTC if you're getting messages you never agreed to. 

Another tip, if you're getting texts that you can't seem to stop, check the company's online privacy policy for a way to opt-out. 

Also be aware of scammers who may text you claiming to be from a government agency. These texts may sound urgent and ask for a immediate response. They may even sound friendly or use your name. 

"Unwanted texts can definitely be annoying but some can be dangerous. Smishing—as it's called—is a way scammers try to get your personal info via text message," Blanco said. "If you get a suspicious text you didn't sign up for—don't reply—even if it says to "text STOP" to opt-out. Block the number then delete the text."


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