Telehealth services at peak during pandemic |

Telehealth services at peak during pandemic

Updated: May 11, 2021 05:54 PM
Created: May 11, 2021 04:37 PM

(ABC 6 News) - Throughout the pandemic, the use of telehealth services has grown. But is it this century's version of a house call?

Tuesday, those with Mayo Clinic discussed the advantages and challenges of remote care and what this means for the future of the health care provider-patient relationship.

Officials say it peaked right at the tip of the pandemic and that's because of things like getting a quick response and appointments being more accessible. Especially when health clinics were already overwhelmed in person.

"Prior to the pandemic, there was a low level of telemedicine activities going on, but in March of last year, there was a sudden explosion because of a need for care to occur and we saw that occur across every specialty in the book," says Dr. Steve Ommen, Professor of Medicine, Dept. of Cardiology, Mayo Clinic.

About 20 percent of health care provider interactions come from digital health care services.

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