Cold Snap Causes Hot Demand for Furnace Repairs

January 02, 2018 09:21 PM

(ABC 6 News) -- The arctic air has customers hot on his heels. Tyler Kortz has been working around the clock, trying to keep up with calls for furnace repairs and installations.



“Last night we worked until about 3 o'clock in the morning and we are back again at 7,” said Kortz, a Service Technician for Haley Comfort - Heating, Air Conditioning & Fireplaces.


Haley Comfort has been swamped with calls ever since temperatures plummeted last week.


“We could be running over 100 calls a day with the number of techs we are running,” said Co-Owner, Tom Haley. “We have had to maintain stuff we have pushed back just because we are trying to take care of people with no heat right now.”


There are ways you can lower the chances of needing an emergency visit. “Keep your air filters clean,” said Kortz. “Make sure you keep your vents clean outside where there is snow buildup and ice buildup.”


Kortz says manufactures usually recommend replacing your unit every 12 to 15 years. “Equipment at that age is breaking down more frequently,” said Kortz.


A worry with heat exchangers running harder and hotter … “It opens up cracks and they are more susceptible to carbon monoxide and that is a huge issue we watch for,” said Haley.


However, when newer furnaces break down Haley says they will shut off.


If you find yourself without a working furnace, the best course of action is to call an emergency line immediately. But this time of year, you'll likely have to get in line.


Hannah Tiede

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