Amazon’s Alexa to Help Mayo Clinic assist with First Aid

September 15, 2017 06:17 PM

(ABC 6 News) - Amazon's popular gadget Alexa can help you remember appointments and play music, all using your voice, but now it can also help you give basic first aid.

Mayo Clinic recently came out with a voice app to assist people with first aid.

"We've developed an Alexa skill on first aid that ranges on topics from animal bites, tooth aches and everything in between," Jay Maxwell with the Global Business Solutions department at Mayo Clinic said.


Alexa will only respond to a question on a specific topic, but won't diagnose you based off of symptoms.

"You can ask me about symptoms of stomach flu or how to treat a spider bite," Amazon’s Alexa said.  

In order to open the Mayo Clinic First Aid application, you call Alexa and then say ‘Open Mayo First Aid. Then you call Alexa again and say ‘Ask Mayo First Aid’ and then fill in your specific request or question, and Alexa will answer and direct you how to learn more about the topic.

"This is not designed as an emergency response service," Maxwell said.  

He said the team working on this project talked extensively about making it a point that the First Aid skill should be used only for medical information.

"This is an information service and you'll hear that when you enable the skill that Alexa will encourage you if it's a severe situation to basically stop the discussion and contact your emergency providers," Maxwell said.  

"If you suspect an emergency, call 911 or your local emergency help number immediately," Alexa said.  

Maxwell said it's the way of the future, and a more personalized alternative to searching on a smartphone.



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