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Mayo Launches New App to Reach Patients Worldwide

Created: 04/16/2014 7:10 PM KAALtv.com
By: Jenna Lohse

(ABC 6 NEWS) -- Mayo Clinic is expanding its reach to anyone at any time of day, as long as they have a smartphone. That reach is now possible through a new iPhone app called "Better.” It's a tool that has all sorts of health guidance from Mayo Clinic, including access to your very own personal health assistant.

The "Better” app is a collaborative project between Mayo Clinic and a group called Social+Capital Partnership. The app, which launched Wednesday, is a tool that lets people worry less when it comes to healthcare and instead focus on well-being. 

"For 150 years, Mayo has provided the highest quality of health care, we now want to be able to scale that knowledge so that we can reach anyone, anywhere at any time,” said Dr. Paul Limburg, Mayo Clinic.

The app is free to download. It gives users the chance to access Mayo Clinic information, create a user profile and even input symptoms where it will ask you a series of questions and give you some recommendations.

“If I still don't have the information I need, I can connect to the personal health assistant,” said Limburg. But that's when the app stops being free. For $49.99 a month, you can email or call your very own health assistant whenever you need to. 

Linda Engleman is a Nurse Supervisor at Mayo Clinic, it's nurses like Linda who are forwarded calls for a personal health assistant. She and 20 others have been testing the product for about a year now.

"We typically get calls from new moms who have babies that are sick, young children that are sick,” said Linda Engleman, Mayo Clinic Nurse. 

They take calls 24 hours a day, answering questions from across the country, that range from insomnia  to insurance. 

"This is a great way to do that,” said Engleman. 

"Trying to allow users to gain access to Mayo Clinic information in a more personalized easily accessible way,” said Limburg. 

The app is only available for iPhones at this point, but will soon start working on an Android version. They say additional features will be developed based on user feedback.