Rochester Woman Victim of Credit Card Theft

Created: 04/15/2014 7:07 PM
By: Hannah Tran

(ABC 6 News) -- A Rochester woman says she's had hundreds of dollars recently stolen from her bank account. Somehow, someone, somewhere, got her debit and credit card information.

Last Saturday, Vicky Tiede's mind was at ease after returning from a vacation, until she got a phone call from her bank.

"They asked about some transactions that had popped up that were unusual," said Tiede.

She had her credit card on her the entire time. She was in disbelief as to how it happened.

"They asked me if I had spent about 200 dollars at a cigar shop in Illinois and almost 400 dollars at another book store," she said.

Internet scams and identity theft are reaching unprecedented numbers in recent months. Rochester Crime Prevention Specialist Darrel Hildebrant says tax information has been an issue lately with internet fraud.

"We are seeing several people who have given their income tax information and they get a report from the IRS saying that they already filled it out," said Hildebrant.

Fraud specialists at Home Federal Bank of Rochester are also getting their hands full with phone calls about fraud. A lot of those cases involve suspicious emails.

"You can get an email that looks legitimate, people can use the right colors and logos of a particular company," said bank employee Dusty Guerton.

There's a recent security threat that's been discovered by experts. It has its own name and picture. The "Heart Bleed" problem is the newest threat to online security. It mimics many popular websites and tricks people into handing over private information.
Tiede is also suspicious about an email that claims to be from Chase Bank. The email asked her to activate a card that she has not used in a very long time.

"It asked me to activate my card, saying it's a second notice and that I need to click on a button right at the buttom," said Tiede.

Technology is expanding its reach and it's digging out more avenues for criminals. Vicky still has no idea how or when her information was taken. She's taking no chances.

Security officials say it's always good to change your password if suspicious. It is also advisable to check one's spending accounts on their bank's online website as much as possible.