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Officials Offering Support for Frozen Pipes City wide in Lanesboro

Created: 02/07/2014 6:58 PM KAALtv.com
By: Steph Crock

(ABC 6 News) -- The city of Lanesboro is putting out a message, telling residents to leave their water running lightly to keep their water pipes from freezing. However, that's too late for a number of people living in the area.

"It started out as a smaller section of town, about 4 houses and then over the past couple days it's just ballooned to about 15 or 20 residences and businesses combined," said Lanesboro City Administrator David Todd.

The problem has now spread all across town, people's water pipes freezing from the bitter cold. "I checked all of the bathrooms and of course we had no water," said Susie Harris, owner of Anna V's Bed and Breakfast. They've been without water since last night and there's no word on when it will be fixed. "Other than the fact that they started working on it this morning and that they said they'll be back later to talk, so I’m not sure what that meant," said Harris.

City crews are working around the clock to solve the problem. "We're doing the best we can. We're a pretty small organization with not very many employees, so we're scrambling right now," said Todd.

They’re now asking for the public’s help, in prevention efforts. "We've asked the residents to keep their faucet running from a quick drip to a slow trickle to keep the water system charged," said Todd.

They also changed their automatic greeting when you call the city offices, knowing their phone is going to be ringing off the hook. As for the homes and businesses that have already been hit by the freeze…”Our utilities people have tried to bypass the system and they've connected houses with hoses in order to keep water flowing to the residence," said Todd.

Whether it's just quick fix, or not, those at Anna's V's just hope the water will be up and running in time for one of their busiest weekends of the year. "Of course for Valentine's weekend, so we're hoping. I'm sure they will, I’m sure they will get it taken care of right away," said Harris.

Of course, leaving the water on will likely up utility costs, but the city says they will off-set those bills accordingly. They plan to run an average then deduct that amount and pay for any additional costs themselves.