Created: 12/27/2013 7:33 AM KAALtv.com
UNDATED (AP) - Despite hoping for a last-minute run of holiday shopping, some on the retail side weren't prepared when it actually happened.
MasterCard Advisors SpendingPulse says heavy spending in the final days of a mostly lackluster season sent sales up 3.5 percent between Nov. 1 and Tuesday.
But UPS and FedEx failed to deliver some packages by Christmas.
Amazon is offering shipping refunds and other retailers are looking into it.
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