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Long, Cold Days Getting Out Packages Before Christmas

Created: 12/23/2013 5:26 PM KAALtv.com
By: Sean Boswell

(ABC 6 NEWS) -- It's the busiest time of the year for mail delivery. It’s also the coldest time of the year.

Jary Gardner is an RCA who delivers in Byron.

"100, 200 packages a day for each route,” said Gardner.

Gardner says the extra packages add two to three hours a day onto his shift.

"On a normal given Monday probably around 5,000 parcels, we're running in excess of 10,000 parcels to deliver today,” said David Watrud, a customer service supervisor at the U.S. Postal Service in Rochester.

Watrud says RCA's and clerks are working 12 hours a day.

"We're working extra hard, everybody's getting tired," said Watrud.

RCA's need to get in and out of their delivery trucks all day.

"Take it to the door, come back, and hope you have a few more stops so you can warm up before the next one,” said Gardner.

"The trucks get cold very quick, small heaters, we wear layers,” said Jennifer Sagdalen, an RCA.

Sagdalen’s working her second Christmas as an RCA. She says the past three weeks, she's averaged about 70 hours at work.

"Compared to last year, we had a little more hands on with people in working, more RCA's and regulars here,” said Sagdalen.

"We have to staff full and the clerks are working a lot of overtime, the carriers are coming in early, going out early,” said Watrud.