Bill Klein – Since 1998
Local Sales Manager
All About Bill:
Bill has been in broadcasting for 30 years – in Rochester for 18 in radio and the last 12 in TV at ABC 6 News. In 2009, Bill was promoted to Local Sales Manager. He has also done sports play by plays and written a local sports column. He and his wife Jeanne have been married for 28 years. They have 3 children, Bob, a recent honors graduate of William Mitchell School of Law who works in the Finance department at IBM; Shelly, an RN at Gunderson Lutheran in LaCrosse who is continuing her education at Winona State University to be a Nurse Practitioner; and Stephanie is a sophomore at the University of Minnesota. You'd never know they are his kids Bill says…they have their Mother's looks and brains. The family's Australian shepherd "Jake" however does bear a strong resemblance to Bill.
Everyone should strive to be their client's "best" sales rep. To do that, he believes you must go beyond being the smartest rep they have and always work for your client's benefit first. You must also be honest. Intelligence can always be enhanced, but good character and a solid reputation once lost are difficult to regain.
Bill's Fun Fact:
Bill once won a 10 event college "Superstars" athletic contest. (Without cheating!) Bill is into sports and politics and watches the History Channel a lot. (When he's not watching ABC.)
Chris Mans - Since 1993
National Sales Manager
All About Chris:
Chris is Minnesota born, Mankato to be exact. His family moved to Blooming Prairie where he graduated High School. He then went off to college at Drake University and received his BSBA degree. Chris then headed back to Minnesota and worked for IBM in Minneapolis, Des Moines and Omaha for 11 years before joining ABC 6 KAAL TV. Chris worked as an account executive before being promoted to National Sales Manager in August of 2007. Chris is married and keeps quite busy with his four children.
Chris's secret to success it to listen to clients, ask questions, and listen some more. In addition, Chris believes in understanding his own (ever changing) product so well that he can deliver the best plan to accomplish his client's goals every time. In IBM-speak it was called being customer-driven.
Chris's Fun Fact:
Chris sang with a diocesan choir for the Des Moines visit of Pope John Paul II in October 1983.
Jean Wick - Since 2003
Internet Sales Administrator – Rochester Office
All About Jean:
Jean spent 21+ years at IBM in various administrative/tech support positions. In 2003 she came to KAAL where she works as an office administrator.
She has been married 23 years to her husband Jeff, and has two sons; Lucas and Logan. She lives in a wooded subdivision outside of Elgin MN where she loves to work in the garden. Her family likes to canoe, play ping pong and play baseball and kickball in their back yard. They have a pet dog, cat, and a RAT! They try to vacation in Seattle, WA at least once every two years, as Jeff is originally from the Pacific NW and still has many relatives there. This year their entire family attended their second trip to the Indianapolis 500.
'THE CLIENT IS ALWAYS RIGHT!' Put yourself in their shoes as a business owner and you will see some of the headaches of trying to make a business work.
Jean's Fun Fact:
Jean can whistle louder than anyone she knows.
Jessica Berry – Since 2003
All About Jessica:
Jessica began with the company in the Rochester office and then headed to the deep south of the DMA - Northern IA and Southern MN in 2005. She is married to her high school sweetheart, Jon Berry, and they have two beautiful daughters, Madison and Kenedie.
Jessica prides herself in her knowledge of the industry and by serving as a consultant for her clients to ensure that all components of their advertising are working together. Her primary goal is to think "outside the box" and to be innovative!
Jessica's Fun Fact:
Jessica placed third in an ATV mud bog in the summer of 2006. She's an outdoor girl that likes adventure!
Ann Glazier- Since 2007
All About Ann:
Ann previously worked in radio for Three Eagles Communications in Albert Lea as an account manager for KATE/KCPI Radio. Ann graduated from UW-Eau Claire with a degree in broadcast journalism and completed an internship with WCCO Television. Once in the real world, Ann opted to pursue the advertising side of television. Ann grew up in Wells and has 2 busy boys.
Ann says, "It's not about selling a product - it's about getting to know your client's needs, then working with them to co-manage a marketing plan that will provide them with success."
Ann's Fun Fact:
Although Ann is known to be a total girly-girl (cheerleader, dance, pageants and sorority girl) those who know her best know that she is a huge wrestling fan.
Kelly Lafky - Since 2009
Kelly, grew up living in the Mississippi River Valley. She currently resides on the Sand Prairie in Wabasha, MN. With her co conspirator and best friend Gary Englerth. Kelly has 17 years in broadcast sales experience. She has 2 grown children whom reside in Wisconsin. She also has five very energetic Grandchildren.
To be true to your clients and to believe in what you are doing. Always do what it is in the clients best interest and its sure to be a win win for all.
Kelly's Fun Facts:
Kelly, has no fun at all. So not true… Work & play hard. She loves spending time with her family. Enjoys the outdoors. Riding & camping with her horse Bojangles, walking with her dogs Pepper and Tanner. She also lives with a master chef who loves to grill out. So theres no shortage of awesome food. She loves nothing better then a roaring campfire, friends and family…and of course great music and a fresh cocktail.
Joan Adams-Mann – Since 2013
All About Joan:
Joan grew up in a very small town in SW Wisconsin right on the Mississippi and Wisconsin Rivers. Joan attended University of Wi-Platteville where she majored in pre-law. Joan has been married to her husband Lance for 5 years and has two children, Kaley and Logan. She lives on a small hobby farm and loves to spend time riding their horses with the kids. Joan also likes to go motorcycle riding, attending car shows and cruising in their classic cars her husband restored.
Respect your clients and their time. Also, get to know your clients on an individual basis and not focus on a sale but a plan that will benefit the business owner's needs. And last but not least, never pre-judge what a client wants or doesn't want. Ask the appropriate questions and let them talk.
Joan's Fun Fact:
Joan loves to help out in her husband's car restoration business. She has been known to put on a pair of bib overalls, goggles and mask and grab a grinder or sander, as well as, a sand blaster to help her husband complete the work.